1. Introduction
Rides Buy & Sell World (the Platform we our us) is committed to maintaining a safe trustworthy and professional marketplace for all users and advertisers.
This Anti-Fraud & Unusual Activity Policy outlines the rules preventive measures monitoring practices and actions the platform may take to detect prevent and respond to fraudulent behavior or unusual activity on the platform.
By using the platform users agree to comply with this policy and acknowledge the platform authority to take appropriate action to protect the integrity of its operations.
This policy applies to all users advertisers and accounts on the platform including but not limited to:
1. User accounts (buyers and sellers)
2. Advertiser accounts and payment transactions
3. Platform interactions including messaging listings and promotional services
3. Definitions
Fraudulent Activity: Any action or attempt that seeks to mislead deceive or harm the platform its users or advertisers including:
Payment fraud or chargeback abuse
Fake or duplicate account
Misrepresentation of products services or identity
Unauthorized access or hacking attempts
Unusual Activity: Any behavior that is irregular suspicious or inconsistent with normal platform use such as:
Sudden spikes in account activity or transactions
Abnormal login patterns from multiple locations or devices
Automated or bot-generated interactions
4. User Responsibilities
All users must:
1. Maintain accurate and verifiable information in their accounts.
2. Avoid sharing login credentials with others.
3. Refrain from creating multiple or fake accounts to manipulate platform services.
4. Report any suspicious activity immediately to the platform.
5. Monitoring & Detection
The platform employs advanced monitoring and detection mechanisms including:
1. Automated transaction and activity monitoring to detect abnormal behavior.
2. Machine learning and AI algorithms to flag potential fraud or irregular patterns.
3. Audit trails and logging to track account and system activity.
4. Periodic security assessments and internal reviews to identify vulnerabilities.
6. Actions on Detected Fraud or Unusual Activity
1. Accounts flagged for fraud or unusual activity may be:
Temporarily suspended for investigation
Permanently banned without prior notice if violations are confirmed
2. Suspended users may submit an appeal within seven (7) days of account suspension.
3. The platform will review appeals thoroughly and the decision will be final and binding.
Note: The platform reserves the right to take immediate action to protect users advertisers and the integrity of operations.
7. Prohibited Conduct
Users must not engage in:
Fake misleading or duplicate listings
Phishing hacking or unauthorized access
Manipulation of payment systems or ad packages
Automated bots or scripts that compromise platform integrity
Any activity violating local or international laws
8. Payment Security & Anti-Fraud Measures
1. All payments are processed through highly secured third-party payment gateways.
2. Transactions are monitored for suspicious patterns including unusual amounts or repeated chargebacks.
3. Advertisers card and financial details are never stored on the platform and are fully protected by industry-standard encryption.
9. Reporting & Support
1. Users can report suspected fraud or unusual activity via the official support channels:
Phone/WhatsApp: ‪+92333-4264677
2. Reports should include all relevant details and evidence for prompt investigation.
3. The platform will respond confidentially and promptly to all valid reports.
10. Limitation of Liability
1. Rides Buy & Sell World is not liable for any losses or damages resulting from fraud or unusual activity beyond its control.
2. Users acknowledge that the platform actions to prevent fraud may temporarily restrict access or suspend accounts to protect the community.
11. Compliance & Governance
- The platform aligns with international standards for fraud prevention and cybersecurity including PCI DSS and ISO 27001.
2. All employees and contractors undergo security and fraud awareness training.
3. Third-party partners and payment gateways are vetted for security compliance.
12. Policy Updates
1. This policy may be updated periodically to reflect technological operational or legal changes.
2. Users will be notified of major updates via platform notifications or email.
3. Continued use of the platform constitutes acceptance of the updated policy.
13. Acknowledgment
By using Rides Buy & Sell World users acknowledge and agree that they have read understood and accepted this Anti-Fraud & Unusual Activity Policy.